MADE TO ORDER
This is slow fashion at its fastest. Every single order is manufactured and shipped directly to you from our factory in Guangzhou, China. Your order, regardless of how many products you buy, can take up to 4 weeks or less to manufacture. When all your products have been made by our good people, they’ll be packaged up and shipped using DHL International Express post. You’ll be notified of your tracking number as soon as it leaves the factory. From payment to your door, the longest you may have to wait is up to 5 weeks.
Because we use a manufacturer that looks after their staff, the typical holiday seasons will possibly add some time to your order being made but we will always keep you updated on the website and product pages if holiday periods will extend the usual manufacturing time. Chinese New Year is the major holiday season for China and typically falls around the end of January and runs for 2 weeks into February.
Trust us, we will be giving you a heads up to put your orders in earlier when we get close to that period. We don't use sweatshop facilities so we are more than happy to slow sales down when our factory does too.
Depending on where you are in the world we are happy to offer you free express shipping. Unfortunately, we can not offer free shipping to all countries in the world but we will do our best to make shipping as quick and affordable as possible.
Currently the following regions qualify for free shipping:
We even encourage that you ask a friend or family member to put in their order with you to help up your total, which also helps on reducing air miles too. The more efficient we can be, the better our footprint on the environment is which is why the free shipping threshold was created. You get free shipping and we send a lot less parcels around the world.
Do the best you can to measure yourself up using our accurate size guides for each product and feel free to send us an email if you're having any sizing issues. We have no problem with you needing to exchange a size and will always keep a short back-up of stock ready to exchange your order as soon as we have inspected it. Head over to our returns and exchange page for more info.
Use the chest, and waist dimensions for determining products you wear from your hips up and use the hips/butt and denim/pant size dimensions to determine what size you are for products you wear from the hips down. We've even added a female dress size conversion table that aligns with our sizing to help incase you don't have measuring tape on hand.
If you are still not sure what size you are, then please feel free to send an email with your weight, height, chest, waist, hip, dress or pant sizing to email@example.com and we will be more than happy to help you find that perfect fit.